Shipping policy

Thank you for visiting and shopping at Pro-One.com Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time:

Free Shipping

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.

Paid Shipping

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

UPS Ground / USPS First Class Mail

5-10 business days

USPS Priority Mail

3-5 business days

UPS Ground

3-5 business days

 

* Overnight delivery is only available by Phone Call orders with delivery addresses within the continental United States. Call (909) 921-0670 for any 1-2 Day expedited shipments

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Pro-One Performance Products, Inc. ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Pro-One Performance Products, Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Pro-One Performance Products, Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Shipment processing time

All International orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping delivery estimates

All international shipping times vary due to customs.

Shipping charges for your order will be calculated and displayed at checkout.

International Shipping Options:

Shipment methods

UPS

USPS

Delivery delays can occasionally occur.